1. If I'm coming to you, I'm seeking help, not an argument. Please don't act like this is a "he said, she said."
2. When it takes four times longer to wait for you vs. an actual appointment, there's something wrong. I'm not causing you to be behind schedule; you're just behind schedule.
3. When you look glazed over and like you're on autopilot, I actually notice. When this happens in less than 10 minutes, I know you're burned out and waiting for retirement.
4. If you feel burned out, it's time for you to exit the practice and go to Maui or something. You do more damage than good by staying in the practice and not caring than exiting early and doing what it's obvious you really want to do: Vacation, jet ski, travel Europe, whatever.
5. You're not an expert on me: Please don't tell me you know what's right for me beyond what I know. Sometimes, you don't. Sometimes, you're actually wrong. Please take a little time to listen and actually hear what I'm saying before you jump to a conclusion. Your training and expertise don't always trump the individual situation.